Terms of service

Last Updated: September 16, 2026

These Terms of Service govern your access to and use of the Ethancr website and your purchase of products through the website. By accessing the website or placing an order, you agree to these Terms of Service.

Use of the Website

The website is provided for personal and lawful use. You may browse the website, review product information, and purchase products for personal or household purposes.

You may not use the website for unlawful activities, unauthorized commercial purposes, fraud, abuse, interference with website operations, or activities that could damage the website, its users, or our business.

Purchases made for resale or other commercial distribution require appropriate authorization from us.

Product Information

We make reasonable efforts to present product descriptions, dimensions, materials, colors, images, and other information accurately. Product colors may appear differently depending on your device, display settings, lighting, or other conditions.

Minor variations in handmade or manufactured products may occur and do not necessarily constitute a product defect.

Product Availability

Products are subject to availability. Product availability may change without notice.

If an ordered product becomes unavailable before fulfillment, we will contact you regarding the available options, which may include a refund for the unavailable item.

Orders and Order Acceptance

Placing an order constitutes a request to purchase the selected products. An order confirmation indicates that we have received the order information but does not necessarily constitute final acceptance of the order.

We may contact you if additional information is required to process an order, including information relating to payment, shipping, or order verification.

If an order cannot be fulfilled, we will notify you and refund any amount paid for the unavailable portion of the order.

Prices and Taxes

Product prices are displayed on the website and may change from time to time. A price change will not alter the price of an order that has already been accepted and processed, except where correction is required for an obvious pricing or technical error.

Applicable sales taxes are calculated during checkout based on the shipping address and applicable tax requirements.

Payment

Payments are processed through the payment methods and payment service providers available at checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Shipping

Shipping terms, delivery coverage, order processing, and applicable shipping limitations are described in our Shipping Policy.

Our current shipping coverage is limited to eligible addresses within the contiguous United States.

Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Refund & Return Policy.

Please review that policy for eligibility requirements, return procedures, refund timing, and exchange conditions.

Prohibited Activities

You may not:

Use the website for unlawful purposes;
Attempt to gain unauthorized access to website systems or accounts;
Interfere with the security or operation of the website;
Submit false, misleading, or fraudulent information;
Use automated systems to improperly access or collect website information;
Copy or reproduce website content for unauthorized commercial purposes; or
Use the website in a manner that violates applicable law.

User-Generated Content

If the website allows you to submit reviews, comments, photographs, or other content, you remain responsible for the content you submit.

You represent that you have the necessary rights to submit the content and that the content does not violate applicable law or the rights of another person.

By submitting content, you grant us a non-exclusive, royalty-free license to use, reproduce, display, and distribute that content in connection with operating and promoting our website and services, subject to applicable law.

Intellectual Property

Website content, including text, graphics, photographs, logos, product descriptions, page layouts, and other materials, may be owned by or licensed to Ethancr or ETHAN CONNER RG INC.

You may access and use website content for personal, non-commercial purposes. Reproduction, distribution, modification, or commercial use of website content without appropriate authorization is not permitted.

Website Availability

We may modify, suspend, update, or discontinue portions of the website or its features from time to time. We do not guarantee that the website will always be available, uninterrupted, or free from technical errors.

Website Disclaimer

The website and its content are provided for general informational and ecommerce purposes. To the extent permitted by applicable law, we do not make warranties beyond those expressly required by law or specifically provided for a product or transaction.

Nothing in these Terms of Service limits any consumer rights or legal protections that cannot lawfully be excluded or limited.

Limitation of Liability

To the extent permitted by applicable law, Ethancr and ETHAN CONNER RG INC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or services, except where such limitation is prohibited by law.

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

Force Majeure

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including severe weather, natural disasters, transportation interruptions, carrier delays, power or network failures, government actions, labor disruptions, or other events that could not reasonably be prevented or controlled.

Account Termination

If the website provides customer accounts, we may suspend or terminate an account where reasonably necessary to address fraud, unauthorized access, unlawful activity, security concerns, or material violations of these Terms.

Termination does not affect rights or obligations that accrued before termination.

Dispute Resolution

Before initiating a formal legal proceeding, we encourage customers to contact us at service@ethancr.com so that we can attempt to resolve the issue directly.

To the extent permitted by applicable law, disputes arising from these Terms or your use of the website may be resolved through individual arbitration rather than in court. Arbitration will be conducted on an individual basis and not as a class, collective, or representative action, unless applicable law provides otherwise.

Nothing in this section prevents a consumer from exercising rights that applicable law requires to remain available, including applicable rights to bring certain claims before a government agency or in a court of competent jurisdiction.

Governing Law

To the extent permitted by applicable law, these Terms are governed by the laws applicable in the Commonwealth of Pennsylvania, without regard to conflict-of-law principles.

Changes to These Terms

We may update these Terms of Service when necessary to reflect changes to our website, services, business practices, or legal requirements. Updated terms will be posted on this page with a revised "Last Updated" date.